Bikes are at the heart of what we do

The transport future of London is cycling. We're here with you on that journey.
At Universal Bikes, we’re passionate about enabling people of all abilities to ride safely and happily, it’s our mission, and we’re off to a great start!

Since opening our doors to the friendly community of West London in September 2021, we’ve repaired and serviced thousands of bikes and our customers trust us.

We are more than just a bike shop, we are part of your riding dream team!

20

+

years of experience

1000

s

of bikes fixed

4.9

/

5

stars on google reviews

Frequently asked questions

How long will my repair take?

We do same day repairs if it's a minor issue. If we need more than a day, then we'll let you know how long it will take.

Do I have to book in advance or can I just turn up?

Yes, you can turn up without booking in advance. If you want to be seen at a specific time as a priority, then book an appointment slot here.

Can you loan me a bike while mine is being repaired?

We don't guarantee it, but if possible, we will loan you a bike until yours is repaired or serviced.

How often should I service my bike?

It depends on how much you ride your bike. We recommend getting a service at least once a year, but some people may need more or less servicing depending on usage.

How will you let me know when my bike is ready?

We'll send you a text or email when your bike is ready for collection.